Privacy Policy

1. Who we are

Mitchell Diesel, Auto & Fleet Services is a mobile repair shop owned and operated by Caiden Mitchell, serving Bryan, College Station and the surrounding Brazos Valley. Questions about this policy can go to Mitchellmotorsports3t@gmail.com or 214-500-2781.

2. What we collect

• Booking details: your name, phone number, email address, vehicle description and service address when you request a booking, and notes you add about the work.
• Fleet accounts: company name, contact details and vehicle lists for businesses that set up fleet service.
• Payments: card payments are handled by a payment processor; we see the amount and payment status, not your full card number.
• Website visits: which pages are viewed and, for visits that arrive through a tracking link, the ad platform and campaign name. We do not store raw link addresses, click IDs or other query strings.
• Messages you send us: texts, emails, support-chat messages and technician application submissions.

3. How we use it

• To schedule, confirm and remind you about appointments by email and text.
• To quote, bill and collect payment for work you approve.
• To keep service records for your vehicles and your fleet account.
• To answer your questions and coordinate with your technician.
• To understand how the website is used so we can improve it.

4. Who we share it with

We don't sell your information. Your details are shared only with the service providers that run this website's backend, email, payments and analytics, and — when the job requires it — with the technician assigned to your booking. We may also share information if the law requires it.

5. Email and texts

Booking confirmations, reminders, quotes, invoices and review requests go to the email address or phone number you gave us. Replying to a booking email ("Sounds good, I'll be there!") reaches us directly. We don't send marketing texts or emails you didn't ask for, and you can ask us to stop at any time.

6. Analytics

We use Google Analytics to count site visitors. It uses cookies to tell returning browsers apart, and we use tracking links only to see which ad platform a visit came from. Analytics never includes your booking details.

We also use the Google Ads tag to measure whether our ads lead to bookings. When a booking's $20 deposit is paid, the site tells Google Ads that a booking happened (a $20 value and an internal booking number — never your name, phone, email or vehicle). Google may use cookies for this. Visitors in the EU/EEA, UK, Switzerland and Quebec are asked first and nothing is sent unless they accept. Anyone can change or withdraw their choice with "Cookie settings" at the bottom of every page. Learn how Google uses this data at business.safety.google/privacy.

7. How long we keep it

Booking and billing records are kept for as long as needed for taxes, warranties and service history. You can ask us to delete your customer record and we'll remove what we can, keeping only what the law or open work requires.

8. Security

The site runs over HTTPS, passwords are stored by the platform that provides our backend, and card payments are handled by a payment processor — card numbers never touch our own systems. No system is perfectly secure, so please don't send sensitive information we don't need to do the work.

9. Your choices

• Ask what information we have about you, or ask us to correct or delete it.
• Ask us to stop emailing or texting you.
• Use the site without booking anything — you can browse everything without giving details.

Email Mitchellmotorsports3t@gmail.com or call/text 214-500-2781 and we'll take care of it.

10. Changes

If we change this policy, the newest version will always live on this page. Last updated: October 2026.